Euromoney has named Santander the Best Bank for Corporate Responsibility in Central and Eastern Europe at its 2022 Awards for Excellence, recognizing Santander’s support for Ukrainian refugees, including its work to enable the UN Refugee Agency cash assistance programme.

The magazine also named Santander the World’s Best Bank for Financial Inclusion for the second year in a row, as well as best bank in Western Europe, Best bank for SMEs in Western Europe, Best Investment Bank in Spain, and Best Bank in Chile, Argentina, and Uruguay.

Madrid, 14 July 2022.
Euromoney has named Santander Central & Eastern Europe’s Best Bank for Corporate Responsibility at the magazine’s 2022 Awards for Excellence in recognition for the bank’s efforts to support the humanitarian response to the war in Ukraine. Since the start of the war, Santander Bank Polska has been working with the UN Refugee Agency (UNHCR) to develop and implement a service that provides refugees with access to cash when they arrive in the country to help them rebuild their lives. More than 222,568 refugees have now registered to use the scheme based on Polish system called BLIK in the almost five months since it began operating.

Furthermore, in collaboration with authorities, the bank has now helped several hundred refugees to reach Spain and Portugal, and used part of its headquarters in Boadilla del Monte (Madrid) as temporary accommodation for Ukrainian families. The bank also suspended account and card fees for Ukrainian customers in Poland as well as providing charge-free use of ATMs and ongoing access to cash in branches and via ATMs.

The “World’s Best Bank for Financial Inclusion”

Euromoney also named Santander the “World’s best bank for Financial Inclusion” for the second year running, recognising Santander’s programmes in Latin America, Europe and the US to financially empower individuals and entrepreneurs.

Santander is a leading provider of microfinance in Latin America, and helps over 1 million entrepreneurs each year to set up or grow their business through Tuiio and Prospera programmes.  The bank also runs several programmes across all its markets to support individuals and SMEs improve their access to finance and build financial knowledge.

Between 2019 and 2021, Santander has financially empowered 7.5 million people and the bank has a commitment to empower 10 million people by 2025. In 2021 alone, the bank’s initiatives to support financial inclusion empowered more than 3 million people. 

Western Europe’s Best Bank and Best Bank for SMEs

Santander also received the “Best Bank” in Western Europe in recognition of the support the bank continues to provide its customers in the region. Moreover, the magazine acknowledged Santander’s efforts to help some two million SMEs prosper across Western Europe, naming it “Best Bank for SMEs” in the region. It also named Santander “Best Bank” in Argentina, Chile and Uruguay, and “Best Investment Bank” in Spain.

Our teams are constantly striving to improve the way we serve our customers, and I am delighted that Euromoney has acknowledged their efforts with these awards. I am especially proud this year of the work our teams have done to support the humanitarian response to the war in Ukraine, which is making a real difference for hundreds of thousands of refugees. I want to congratulate everyone for a remarkable job and thank Euromoney for this distinction.

Ana Botín, executive chair of Banco Santander